Privacy Policy

1. Introduction

This Privacy Policy explains how HadeSystems collects, uses, stores, and protects information when you visit our website, contact us, request GPU server services, or use our customer services.

2. Information We Collect

We may collect the following information:

• Name, email address, company name, and contact details
• Billing information and invoice details
• Technical requirements submitted through contact forms
• IP address, browser information, device data, and website usage data
• Payment confirmation details, including transaction hash for manual crypto payments
• Support messages and communications with us

3. How We Use Information

We use collected information to:

• Respond to inquiries and support requests
• Review orders and provision dedicated servers
• Generate invoices and confirm payments
• Prevent fraud, abuse, spam, and unauthorized activity
• Improve website performance, security, and service quality
• Comply with legal and regulatory obligations

4. Payment Information

Card payment details are processed by third-party payment providers and are not stored directly by HadeSystems. For manual USDC payments, we may store invoice references, wallet transaction hashes, payment network details, and related confirmation information.

5. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, measure traffic, secure the website, remember preferences, and improve user experience.

6. Contact Forms

When you submit a contact form, the information you provide is used to respond to your request. Do not submit sensitive information through the contact form unless it is necessary for your request.

7. Data Sharing

We do not sell personal information. We may share necessary information with hosting providers, payment processors, fraud prevention tools, email delivery services, support tools, or legal authorities when required to provide services, protect our business, or comply with law.

8. Data Security

We use reasonable technical and organizational measures to protect information. However, no internet-based service is completely secure, and customers are responsible for protecting their own server credentials and access details.

9. Data Retention

We retain information for as long as necessary to provide services, handle support, maintain business records, prevent fraud, resolve disputes, and comply with legal obligations.

10. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or request a copy of your personal information. You may contact us to exercise these rights.

11. Third-Party Services

Our website and services may rely on third-party tools such as payment gateways, email providers, analytics, security tools, and billing systems. Their own privacy policies may also apply.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

13. Contact

For privacy-related questions, please contact us through the Contact page.